For any business a website can offer customers or potential customers a more interactive and co-ordinated method in locating your products or services. However, a website not only markets your business, but can also take the strain away from some of your operational work by automating processes which cost you precious time and money in administering.
If you already have a site and require a re-design then please click here. Otherwise, to ensure you stay on the right track, please continue through this page.
Before you order your site there are several questions you need to ask yourself. Understanding the answers to these questions will assist us in producing a site which suits your needs.
Listed below are some of the key criteria you should be aware of before progressing further.
Ever heard... 'I wonder what happened to that enquiry?' Or, 'do you remember that customer who...?' Getting leads and turning them into potential business is difficult at the best of times. But if we're not even keeping track of them in the first place we're not going to be able to understand why potential business was lost and understand lessons learnt. We've produced ten brief bullet points to will help keep you on the right track.
Keeping the competition down? Competition is always good for your customers but no so good for you. We'd all like a world where our business is offering the only service of its kind and monopoly was a way of life. But alas, the world doesn't want to play by our rules!
Sometimes our long term plans don't always come to fruition when we expect them to. Business is as dynamic as our everyday lives and doesn't always react as expected to our interaction. But throughout all the changes that we have to manage, it is important to not lose site of the goal. We all want to be successful, to retire young and we all want to realise the fruits of our labour!
During the design process we will give you access to your site/solution as it’s being created. This allows you an opportunity to make any minor changes to the specification during the build process. Whilst we cannot always guarantee to make every change requested, we will do our utmost to ensure the end product meets your expectations.
Having input into the design process helps our customers become part of the project. After all, it's your site! And during the design and build process we will continue to give you additional options as we progress. We feel this is a necessary service as sometimes a solution can evolve as customers begin to assess certain aspects of their business. You may find that during this period opportunities present themselves for improving an existing system or idea!
Our Promise to you is that we will utilise over 20 years of experience in processes and systems to give your business the best opportunity for success. We will always endeavour to offer alternative solutions to help you streamline your existing methodology. We understand through 'cause and effect' that changes to the way you do things are not always simple. But we will do our utmost to ensure that our solutions integrate with your existing systems and ultimately complement them.
After sales support is important to most companies and at Bluebeach we operate a ticket system to ensure that customers can track and monitor their requests. But if your issue can not be explained within an email or its urgency requires more direct contact, then we also offer telephone support. In most cases, if you are having difficulty maintaining your site, then we should be able to put you on the right track within 24hrs! Please contact us for details of our support packages.